Business Hours
	Regular Office hours are 8:00 am through 5:00 pm, Monday through Friday. Saturday hours vary according to our event schedule. Messages left after hours will be returned as soon as possible the next business day. Silber Spoons Catering is closed Thanksgiving Day, Christmas Day, Easter, and December 2nd.
Guest Count
	Final guest counton full service staffed events is due 3 days prior to the event. Once given, count may not be decreased. Guest count may be increased up to the evening before the event if necessary.
Ordering
	Although we appreciate 24 hours advance notice, Silber Spoons Catering will accommodate last minute orders if at all possible. With our desire to always offer the freshest products, please understand that not all menu options are available on rush orders. All orders placed will be confirmed via fax confirmation. If no fax is available, we will confirm by either e-mail or phone call.
Delivery
	Orders over $100, delivery is free within the Kansas City area. For orders under $100, or to outlying areas, delivery charges are determined by zip code. We pride ourselves on never being late, but may deliver up to 45 minutes prior to the requested delivery time for Standard Delivery. For $25 additional, our Pinpoint Delivery Service guarantees your delivery no more than 10 minutes early.
Deposits and Payment
	Unless deposits are required to reserve special equipment not readily available, we do not require deposits. For full service events, payment is due 48 hours prior to the event date unless other arrangements have been made. For drop off events, payment is due upon delivery. Invoicing, with net 30 day payment is available to corporate clients. We accept Visa, Mastercard, American Express, cash, checks, and precious gems.